Mental Health & Counselling Services
Leveraging HealthServe’s medical expertise, our multi-level mental health programme was launched in 2019 and is the first of its kind in Singapore, aimed at supporting the mental and emotional well-being of the migrant worker community.
HealthServe’s Mental Health & Counselling Services team provides a full range of services from Singapore’s first 24-hour crisis helpline for workers to individual counselling services and large group psychoeducation workshops.
An advocate of Aset-Based Community Development, we work closely with ecosystem stakeholders – including government agencies, hospitals, industry associations, dormitories and employers – to support and strengthen migrant workers’ mental well-being. Together, we strive to empower our migrant community to take charge of their own health.
2022 Impact Summary
Participants of >40 mental health education workshops
1,900
Workers supported >8,500 crisis helpline calls
4,000
Workers received counselling support
660
Peer Support Leaders trained >50 trainings
570
Three Pillars of Mental Health Services
Education and Awareness
We offer mass psychoeducation sessions conducted in the native language of migrant workers at their worksites, as well as formal skills workshops for employers, supervisors and managers.
Bridging Communities
To address workers’ mental health issues and provide support in their native languages, we operate a 24-hour crisis helpline +65 3129 5000, where both migrant workers and concerned stakeholders may reach out for assistance anytime.
Caring for the Community
HealthServe’s team of native-speaking qualified counsellors have been supporting referrals from ministries, employers and healthcare facilities. They have been working in collaboration with external and internal parties to provide psycho-emotional support to migrant workers.
Caring Cards
When was the last time you had a thoughtful conversation with someone you cared about?
As a small non-profit organisation that is big on holistic health, we recognise the impact social connection (or the lack thereof) can have on one’s mental wellbeing. That’s why we created Caring Cards to start conversations within our migrant community.
Hear From Our Community
If we visit [private] clinics, the consultation fee is high and there’s a language barrier, they can’t understand me. That’s why I came here. For those people from my hometown with fevers or headaches, I will recommend them to come here.
HealthServe has made me feel more secure about being in a foreign country and reminded me not to be afraid or lonely in case I need medical or emotional support.
I thinking, I no makan but no die, maybe HealthServe come from God to help me.
HealthServe saved my life.
What I’m most grateful to HealthServe for is... showing me a direction to work towards, whenever there is something I don’t understand. And when we don’t receive our rightful compensation, HealthServe mediates for us with the government and our employers.
HealthServe has been really helpful to me, especially with my medical expenses and issues
Everyone here is really friendly and nice, and is always willing to offer a listening ear
