Volunteering Regularly With HealthServe

In HealthServe, we would like volunteers who are able to commit at least once a month for a minimum of 6-8 months a year in order for us to meet our operational needs. All the roles stated here are crucial to run HealthServe’s clinics and centres on a daily basis.

Please look below for more information on requirements for each role – ensure you read through all the information here and can meet our criteria and commit to the stipulated timings before applying for the role, otherwise your application might be rejected or delayed.

Medical Services and Research

100% of HealthServe’s clinic operations are run by volunteers and managed by our full-time clinic managers, because of this we need people who are able to commit on a regular basis at any of our clinic locations.

Do note that clinics may run over the stipulated time sometimes due to unexpected cases and volunteers are expected to turn up on time as many migrant workers queue up hours before our clinics start.

Clear communication, a heart to understand and bridge language/cultural barriers goes a long way.

You can apply to serve in several roles, however please ensure that you meet the criteria and qualifications for each role.

Due to insurance and legal reasons, we unfortunately cannot deploy medical professionals (doctors, nurses, pharmacists) who are not fully registered in Singapore.

Interested Volunteers, please read this first:

  • Must be able to commit to volunteering at least once a month for the next 6 months.

  • Please apply as a regular volunteer for any of the below roles. Choosing Ad-hoc or Special Projects for the following roles will result in a immediate rejection of your application.

  • You must have went through our orientation starter pack and go through any relevant training.

  • Able to stay for the full clinic session and regularly come on time.

  • Should possess the qualifications and certification stated in each role

  • Ability to speak Bengali/Tamil/Hindi is a plus!

  • We are currently not recruiting for Clinic Assistants in any of our locations. Applications for this role is CLOSED.

Locations and timings

Geylang

Tuesday 6.30pm – 9.30pm (Call time: 6.15pm)
– GP Consultations
– Specialist Clinics – Orthopedic/Dermatology
– Dental Clinic

Wednesday 6.30pm – 9.30pm (Call time: 6.15pm)
– GP Consultations
– Dental Clinic
– OT/PT Clinic

Saturday 2.45pm – 5pm (Call time: 2.30pm)
GP Consultations

Jalan Papan (Jurong)

Sunday Late Afternoon/Evening (2 Sessions)
2.30pm – 5.30pm (Call time: 2.15pm)
5.30pm – 7.30pm {Call time: 5.15pm)
– GP Consultations
– Dental Clinic

Volunteers can sign up for 1 session or 2 sessions back to back.

HealthServe provides two way transport from Lakeside MRT for both sessions – details will be sent upon acceptance.

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Saturday 6.30pm – 9.30pm
– GP Consultations
– Dental Clinic
– OT/PT Clinic (once a month)

Please note that this is run in partnership with Covenant Evangelical Free Church (CEFC) and the required commitment is once every 5 weeks for one year. Rosters are managed by their Volunteer Co-coordinator.

Regular Roles in HealthServe Clinics

Locations that are underlined means that there is availability. Please do not apply for roles that do not have locations underlined.

Doctors – GP
Location: Geylang, Jalan Papan, Mandai

Vital to the operation of HealthServe’s clinics. Without doctors, we will not be able to run our GP Clinics every week.

Every clinic session has a minimum of 2 GP doctors with a maximum of 3. Each doctor can expect to see up to 15-20 patients per session.

Requirements:
Valid Full registration with Singapore’s Medical Council please submit your registration details (number and expiry date) in the application form.

Doctors – Specialists
Location: Geylang, every Tuesday evening

Vital to the operations of HealthServe’s only Specialist clinic. Specialist Doctors consult and treat those with skin conditions and musculoskeletal issues.

We currently only offer Orthopedic and Dermatology clinics alternately every Tuesday.

Requirements:
Valid Full registration with Singapore’s Medical Council as either a Dermatology or Orthopedic Specialist please submit your registration details (number and expiry date) in the application form.

Dentists
Location: Geylang, Jalan Papan, Mandai

Vital to the operations of HealthServe’s dental clinics. Current services offered are: scaling and cleaning, extraction, filling. HealthServe does not have facilities for surgery or X-ray.

If you have your own Dental Assistant who can serve regularly along with you, please ensure they are registered with HealthServe as a volunteer.

Requirements:
Valid Full registration with Singapore’s Dental Council please submit your registration details (number and expiry date) in the application form.

Physiotherapists/Occupat inal Therapists
Locations: Geylang, Mandai

Vital to the operations of HealthServe’s OT/PT clinics every Wednesday evening at Geylang.

Every OT/PT Clinic has a minimum of 2 OTs and 2 PTs and can see up to 10 patients per session. Patients are referred through our centres and clinics.

Our Geylang Clinic currently runs from 7.30pm – 9.30pm. However volunteers are encouraged to show up 10-15 minutes earlier to prepare.

Requirements:
Valid Full registration with Singapore’s Allied Health Professions Council – please submit your registration details (number and expiry date) in the application form.

Dispensers
Locations: Geylang, Jalan Papan, Mandai

Vital to the operations of HealthServe’s clinics, every clinic session needs at least 1 dispenser. Dispensers responsibilities include:

  • verifying appropriateness of prescriptions

  • advising prescribers on safe and effective medications usage

  • verifying drugs packed are consistent with drugs prescribed

  • dispensing medications and counselling patients on their use

  • vigilance for medication errors

Requirements:
Valid Full registration with Singapore Pharmacy Council OR Singapore Nursing Council – please submit your registration details (number and expiry date) in the application form.

Dental Assistants
Locations: Geylang, Jalan Papan, Mandai

The role is focused on chair-side assistance of dentists as they examine and treat patients. Duties include:

  • prepare equipment and consumables

  • ensure patients are as comfortable as possible in the dental chair

  • hand instruments and materials to dentists

  • keep patients’ mouths dry and clear by suction or other devices

  • instruct patients on postoperative and general oral care

  • assistance with documentation

Requirements: Hep B Immunity.
Dental students or those with dental clinic experience preferred.

Nurses
Locations: Geylang, Jalan Papan, Mandai

Volunteer nurses mainly perform all roles of clinic assistants, and additional basic nursing tasks when necessary. This may include:
– Assisting doctors/dentists with patient care
– Wound care, changing dressings
– Point-of-care tests such as urine dipstick, capillary blood glucose, rapid HbA1c
– Venepuncture

Requirements: Hep B Immunity, nursing experience.

Please have ready a document with proof of your nursing experience or academic/professional qualifications labelled in the following format: NAME-TYPE OF EXPERIENCE-YEAR
(pdf/jpg/png format only)

e.g. alice-nursingdegree-2009 OR alice-nursinglicense-2011

Traditional Chinese Medicine
Locations: Geylang

Our TCM clinics run on a monthly basis, timings may vary for either afternoon or evening sessions.

Services currently provided range from Acupuncture treatment to Dry Cupping and Tui Na.

HealthServe provides basic facilities and equipment.

Requirements:
Valid Full registration with Traditional Chinese Medicine Practitioners Board – please submit your registration details (number and expiry date) in the application form.

Clinic Assistants
Locations: Geylang, Jalan Papan, Mandai

Our Clinic assistants are our hardworking elves who help our clinic manager to ensure the clinic runs smoothly and patients feel cared for! We usually have 6 clinic assistants each clinic session who play a variety of roles and serve patients with kindness and enthusiasm.

Responsibilities are assigned by the clinic manager on the day itself and may look like: Queue tokens distribution, Taking vital signs, Registration and Traffic control, Picking and packing medicine,Payment collection, Patient education, Health screening, Translation (Bengali), Scribing for doctors.

Clinic assistants are expected to arrive at least 30 minutes before the stated time above to help with setup. They may also be required to stay on to help pack down.

Requirements: Must be 18 years and above upon submission of Volunteer Application, monthly commitment of 6 months minimum, punctual and willing to learn, ability to speak Bengali/Tamil/Hindi is a plus. Medical Students encouraged to apply.

Casework and Social Services

HealthServe’s Drop-in centres in Geylang and Jalan Besar (Little India) support migrant workers who are on Special Passes. We focus mainly on those who are injured and awaiting compensation through the WICA system. To support the running of our centres, we need regular volunteers who are able to commit during normal working hours to support our Casework and Social Services team.

Training for all the roles is provided and those who can commit for more than 9 months are preferred.

Social Services Programmes
Locations: Jalan Besar, Geylang

Time slots: Tuesday to Friday, 11am – 3pm (4 hour slots)

Volunteers will work closely with our Caseworkers to help run our daily Meal programme (Food project) and also help out with any other additional ad-hoc tasks in our Casework/Drop-In Centre.

Our meal programme is for vulnerable migrant workers, who may be injured or ill, or are struggling with unemployment. Majority of those who come for our meals have had their Work Permits terminated by their employers, and are currently going through claims processes or treatment.

We provide lunch and dinner for Chinese clients in Geylang every Monday to Saturday. For South Asian clients in Little India, we offer lunch every Tuesday to Friday.

Volunteer duties include: Take meal attendance for clients, distribute meal tokens, calculate the total meal count, facilitate registration of new clients, provide a brief explanation to clients about HealthServe and its services, make referrals to case workers for clients who require additional services.

Requirements:

  • Commitment of once a week for 3-4 hours for a minimum of 3 months.

  • Detail-oriented with administrative skills

  • Computer literate – basic excel skills.

  • Friendly and approachable

  • Fluent in the following languages is a plus: Chinese, Bengali, Tamil, Hindi

Casework
Locations: Jalan Besar, Geylang

Time slots: Monday to Friday, 11am – 3pm OR 3pm – 7pm

Volunteer caseworkers are crucial in helping HealthServe to follow up and strengthen relationships with our migrant clients at our Drop-in Centres.

Volunteer caseworker are expected to register cases, help follow up on specific cases with the relevant stakeholders, educate our clients on WICA and advise on options for their case, accompany clients, visit clients in nursing homes/hospitals and help support outings and activities for our clients.

Please note that we currently accept a maximum of 6 participants per training program.

Applications for the Caseworker Training Program will be announced on our Facebook channel or through this website.

Requirements:

  • Commit to attend our training program (3 half day sessions + shadowing a caseworker for 1 week)

  • Regular commitment of once a week for 4 hours for a minimum of 9 months after training program is completed.

  • Detail-oriented with administrative skills

  • Computer literate – basic excel skills and knowledge of Google Apps.

  • Communication and people skills

  • Fluent in the following languages is a plus: Chinese, Bengali, Tamil, Hindi

  • Optional: Legal/Social Work/Counselling background