Our Impact

2021 was a big year for the HealthServe community.

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From launching Singapore’s first 24/7 crisis helpline for migrant workers…

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…to celebrating our 15th anniversary – from a small clinic in 2006 to a medical NGO today serving thousands of migrant workers a year!

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In 2021, we engaged over 119,000 migrant workers, providing them support across medical services, mental health, casework, social assistance and various outreach efforts. (We were also awarded MOM’s Valued Partner Award!)

2021 in Review

With your support, here’s a snapshot of the impact we made in the past year.

Chronic disease consultations

3,900

Acute consultations

2,700

Dental consultations

850

Specialist consultations

690

Occupational and Physiotherapy sessions

120

Participants of mental wellness workshops

7,800

Workers supported through helpline

1,900

Counselling sessions

480

Peer Support Leaders trained

170

Cases of social assistance rendered (in meals, groceries, phone and transport top-ups)

35,900

Cases supported

1,300

Financial assistance disbursed (in cash/kind)

$135,400

Workers engaged through outreach events

49,000

Workers engaged through health screenings

1,300

Care packs distributed to workers under quarantine

19,000

Social assistance disbursed (in care packs)

$695,700

In 2022, we will do more.

Optimising of Medical Services

  • Continued focus in mental health, step up in multilingual counselling services
  • Increase capacity for dental services to reduce long waitlist (more support needed!)
  • New nurse-led programme that customises care plans to address migrant workers’ growing chronic disease care needs
  • Scale up rehabilitation services, offered free for workers

Increased Focus in Preventive Care

  • Scale up efforts in education and training of migrant workers in:
    • Chronic health conditions
    • Occupational health issues
    • Basic mental health
    • Peer Support Leaders (whom we hope to onboard as co-trainers soon!)
  • Develop more contextualised, health and wellness-themed educational content

This impact would not have been possible without you. To our hundreds of volunteers, donors and partners, thank you for your continued support in caring and advocating for our migrant community.

Learn more about our collective impact in our Annual Reports