Our Impact
2021 was a big year for the HealthServe community.
From launching Singapore’s first 24/7 crisis helpline for migrant workers…
…to celebrating our 15th anniversary – from a small clinic in 2006 to a medical NGO today serving thousands of migrant workers a year!
In 2021, we engaged over 119,000 migrant workers, providing them support across medical services, mental health, casework, social assistance and various outreach efforts. (We were also awarded MOM’s Valued Partner Award!)
2021 in Review
With your support, here’s a snapshot of the impact we made in the past year.
Chronic disease consultations
3,900
Acute consultations
2,700
Dental consultations
850
Specialist consultations
690
Occupational and Physiotherapy sessions
120
Participants of mental wellness workshops
7,800
Workers supported through helpline
1,900
Counselling sessions
480
Peer Support Leaders trained
170
Cases of social assistance rendered (in meals, groceries, phone and transport top-ups)
35,900
Cases supported
1,300
Financial assistance disbursed (in cash/kind)
$135,400
Workers engaged through outreach events
49,000
Workers engaged through health screenings
1,300
Care packs distributed to workers under quarantine
19,000
Social assistance disbursed (in care packs)
$695,700
In 2022, we will do more.
Optimising of Medical Services
- Continued focus in mental health, step up in multilingual counselling services
- Increase capacity for dental services to reduce long waitlist (more support needed!)
- New nurse-led programme that customises care plans to address migrant workers’ growing chronic disease care needs
- Scale up rehabilitation services, offered free for workers
Increased Focus in Preventive Care
- Scale up efforts in education and training of migrant workers in:
- Chronic health conditions
- Occupational health issues
- Basic mental health
- Peer Support Leaders (whom we hope to onboard as co-trainers soon!)
- Develop more contextualised, health and wellness-themed educational content