Volunteer with us

Each year, hundreds of HealthServe volunteers impact the lives of thousands of migrant workers.

In turn, our volunteers' lives are impacted.

Together with our staff, our volunteers work tirelessly to keep our organisation running. HealthServe volunteers come from all walks of life - from doctors to lawyers, housewives to students.

If you are interested in being a volunteer we invite you to come for HealthServe’s interest night to find out more or if you are ready to get involved please submit your details via our Volunteer Application form found below.

We are looking for volunteers who are:
Relational
Compassionate
Respectful
Committed


Healthserve’s key difference from other charity work I have done before is that they encourage volunteers to build healthy relationships with the migrant workers by taking the time to find out more about them - their backgrounds, their stories, their families. I believe that it is this aspect of Healthserve that gives the migrant workers their sense of pride and dignity.
— Amy, Stay at home mom, Volunteer since 2017

We have 3 types of Volunteering roles at HealthServe:

Regular Roles

Roles to help maintain HealthServe’s weekly operations to meet the needs of hundreds of migrant workers in our clinics and centres.

Able to commit a minimum of once a month for 2 hours or more (1 clinic session/1 counselling session) for the next 6 months.

Opportunities for Regular roles are currently found in our Clinics and with our Casework and Social Services department.

Please browse through the roles below and apply through our Volunteer Application form.

e.g. Doctors in our clinics, Administrative Assistant in our Finance dept, Casework volunteer…etc

Ad-Hoc Opportunities

Random, one off, sometimes labour or administrative intensive tasks ranging from as short as 2 hours to one day.

Looking for people who are available and have the relevant skills to complete the task given.

Opportunities for this can be found on HealthServe’s internal workplace platform, posted on our Facebook or through email.

Please fill out the Volunteer Application form with all your skill sets and availability.

e.g. Stock taking, translation, event ushering, cleaning, helping move items, painting..etc

Special Projects

One-off projects that can range from 2 weeks to 3 months requiring volunteers with specialised skill sets and qualifications.

Must be able to commit to the stipulated project period and possess the relevant skills and experience to complete their projects.

Opportunities can be found on HealthServe’s internal platform or Facebook or we will contact you directly if you have indicated you’d like to be considered for Special Projects and have submitted your CV to us through our Volunteer Application form.

e.g. Research and surveys, designing outreach materials, data analysis, photography/videography


We’ve loved building a community that breaks down social barriers and encourages interaction between locals and foreigners here.
— Dylan and Steph, Software Engineering & Public Service, Volunteers from 2016-2018

Regular Volunteer Roles

Volunteering at our Clinics

100% of HealthServe’s clinic operations are run by volunteers and managed by our full-time clinic managers, because of this we need people who are able to commit on a regular basis at any of our locations. Do note that clinics may run over the stipulated time sometimes due to unexpected cases and volunteers are expected to turn up on time as many migrant workers queue up hours before our clinics start.

Clinic Assistants

Our Clinic assistants are our hardworking elves who help our clinic manager to ensure the clinic runs smoothly and patients feel cared for! We usually have 6 clinic assistants each clinic session who play a variety of roles and serve patients with kindness and enthusiasm.
You do not need to be a medical professional to serve in this role.

Responsibilities are assigned by the clinic manager on the day itself and may look like:

  • Queue tokens distribution

  • Taking vital signs

  • Registering

  • Traffic control

  • Picking and packing medicine

  • Payment collection

  • Patient education

  • Health screening

  • Translation (Bengali)

  • Scribing for doctors

  • Other ad-hoc duties

Clinic assistants are expected to arrive at least 30 minutes before the stated time above to help with setup. They may also be required to stay on to help pack down.

healthserve doctor

Doctors

HealthServe depends on compassionate doctors who are able to practice in GP, Orthopedics and Dermatology to consult and treat patients. A passion to serve migrant workers, patience and a valid medical professional qualification is needed for this role.

All doctors interested in volunteering with us must be qualified and certified in Singapore to practice. You will have to submit the following documents to us for verification and checks before you are able to come and volunteer:
- Scanned copy of MCR/DCR front and back
- Malpractice insurance provider, expiry date and insurance number.

Nurses and Pharmacists

Every clinic session we have at least two nurses and/or pharmacists who diligently dispense medication and help bandage wounds when necessary. Clear communication and a heart to understand and bridge language/cultural barriers goes a long way in this role.

All nurses and pharmacists interested in volunteering with us must be qualified and certified in Singapore to practice. You will have to submit the following documents to us for verification and checks before you are able to come and volunteer:
- Scanned copy of your nursing or pharmacist license.


Locations and timings

Geylang
Tuesday 6.30pm - 9.30pm
Wednesday 6.30pm - 9.30pm
Saturday 2.45pm - 5pm

Jalan Papan (Jurong)
Sunday 2.30pm - 5.30pm
Sunday 5.30pm - 7.30pm

HealthServe provides two way transport from Lakeside MRT for both sessions.

Mandai
Saturday 6.30pm - 9pm

Requirements:

  • Must be able to commit to volunteering at least once a month for the next 6 months.

  • You must have went through our orientation starter pack and go through any relevant training.

  • Able to stay for the full clinic session and regularly come on time.

  • Should possess the qualifications and certification stated in each role


Dentists

Dentists interested in volunteering with us must be qualified and certified in Singapore to practice. You will have to submit the following documents to us for verification and checks before you are able to come and volunteer:
- Scanned copy of your dental license and insurance.

Dental Assistants

We are currently only accepting dental assistants through dentists who volunteer with us.

dental - papan.jpg

Occupational Therapist and Physiotherapists

Referred through our centres and clinics, HealthServe runs monthly OT/PT sessions for migrant workers with musculoskeletal issues. Most of these sessions are run at our Geylang headquarters on some clinic days between 7pm - 9.30pm.

Occupational Therapists and Physiotherapists interested in volunteering with us must be qualified and certified in Singapore to practice. You will have to submit the following documents to us for verification and checks before you are able to come and volunteer:
- Scanned copy of your license

TCM

Referred through our centres and clinics, HealthServe runs monthly TCM sessions for migrant workers. These take place in our Geylang headquarters and timing may vary.

TCM practitioners interested in volunteering with us must be qualified and certified in Singapore to practice. You will have to submit the following documents to us for verification and checks before you are able to come and volunteer:
- Scanned copy of your license and insurance.



1. Submit your Volunteer Application form

Please look through the types of volunteering roles we have available and apply through the Volunteer Application form. We only accept applications through the form which should take you not more than 10 minutes to complete.

We highly recommend going for a HealthServe interest night before you apply to be a Volunteer.

welcome 2.jpg

2. Volunteer Confirmation

If your application has been accepted to be a volunteer in any of our regular/ad-hoc/special projects role you will be sent an email confirmation with the relevant starter packs and training information.

Please read and watch in detail all the information shared in the confirmation email to equip yourself before you start volunteering with us for the first time. This is a requirement for all volunteers.

volunteer journey 3.jpg

3. Stay Connected, Keep Updated.

Complete your volunteering onboarding by signing up for our internal community platform to join relevant volunteer groups, keep updated on important and relevant news, stories and events happening in the community and share your volunteer journey with others!

You’ll be eligible to attend HealthServe volunteer only training, appreciation events and activities!


I am grateful to HealthServe for providing me with a safe space and a relationship-building community. When i first started volunteering I thought to myself, “These brothers don’t look injured! As i got to know them, sometimes through interviewing and registering them for Food Projects, i got to know injuries, unnoticed to the unobservant eye (back spinal pain, loss of fingers, eyesight etc).” Their resilence with injuries and salary disputes and ability to live in a city is something we can all learn from.
— Jeanne, Mother of Four, Volunteer since 2017

Frequently Asked Questions

+ Is there a dress code for Volunteers?

We don't have a specific dress code but we do encourage volunteers to dress appropriately and modestly as we are a mixed community of cultures. Please try to refrain from bearing too much of your mid-rift, wearing short shorts and spaghetti straps.

+ Can non-medical professionals serve in the clinics?

Yes, clinic assistants do not need to be medically trained or qualified to serve in our clinics.

+ How old do you have to be to Volunteer with HealthServe?

Volunteers need to be a minimum age of 18 years and older to volunteer with us in our clinics. We allow parents to bring in their children under 18 as visitors however prior written permission from the clinic manager needs to be given and our visitor guidelines apply.

+ Can I volunteer with HealthServe if I am under the age of 18?

There are currently no regular volunteering roles available for those under the age of 18 which means that currently minors are not allowed to volunteer in our clinics. However, ad-hoc and special project opportunities are available. You will need to submit our Parental consent form attached with our Volunteer Application form and HealthServe will follow up with your school/parent/guardian before you can start volunteering.

+ What timings are available for Volunteer roles?

Timings vary depending on your role but clinic volunteers usually serve after office hours for about 2-3 hours or during the afternoons on the weekends. More information found above. Counsellors should be available during weekday office hours. For Ad-hoc or Special Project volunteers the timing varies depending on the task/project.

+ If I'm only available during the weekends what roles can I help in?

Our Geylang and Mandai clinics run on Saturday and on Sunday our Jalan Papan (Jurong) clinic runs in the afternoon till late evening. Volunteers are expected to commit at least 2 hours each session.

+ Can I take photos with migrant workers I meet through Healthserve?

Healthserve works on a relational framework where we encourage you to build friendships with them first and through that friendship you may ask them for permission. Photos should only be taken with consent from both parties.

+ If I have more questions regarding volunteering and interning with HealthServe who can I contact?

You can contact volunteer@healthserve.org.sg with any volunteer/internship related enquiries.